DEPOSIT, BOOKING & CANCELLATION INFORMATION
TE WEHEKA HOTEL FOX GLACIER IS MANAGED BY THC HOTELS & RESORTS
The guest must present a valid credit card on arrival. A security deposit of $100 per night may be requested on check in. To stay with us you must be 18 years or older or staying with an adult.
All rates are in NZ dollars and are on a per night basis including GST. THC Hotels and Resorts will not reimburse adverse fluctuations due to foreign exchange.**
BEST AVAILABLE NON REFUNDABLE RATES, STAY & SAVE RATES
Your credit card will be charged for the full amount at the time the reservation is made. No refunds are permitted on accommodation bookings. In the case where cancellation or amendment of a booking is required, the full quoted amount of the reservation will be charged. Guests requiring alternative accommodation dates will need to rebook, no amendments/transfers permitted. A maximum of 2 rooms can be booked on Stay & Save rates. Please note these Stay & Save rates are not valid for events & conferences.
FLEXI FREE CANCELLATION RATES
Your credit card will be charged for the full amount on the day of arrival. You may amend or cancel your booking up to 72 hours prior to arrival and a full refund will be issued upon cancellation, if needed. In the case of a no show or a cancellation inside 72 hours, One night will be charged. Group bookings will pay a deposit and have seperate terms and conditions.
CHECK IN / CHECK OUT POLICY
Check in time is 2pm at Te Weheka Hotel Fox Glacier, 15 Main Road, State Highway 6, Fox Glacier, West Coast . If earlier check in time is required please request this at the time of booking.
Check out time is 10am. If a late checkout is required please request from Reception when you check in at the hotel. Early check-ins and late checkouts are not guaranteed and are at the discretion of Management / Reception Staff.
CHILDREN POLICY
Children’s age is 12 years and under.
Flexible cancellation
To offer maximum flexibility, Individuals can make amendments or cancellation 72 hours prior to the date of arrival with any cancellation amendment fees. If cancelled within 72 hours of your arrival date, the total price of the reservation will be charged as a cancellation fee. Full prepayment will be taken 2 days prior to arrival, credit card payments will incur 2% surcharge. If your booking is made within 48 hours of arriving at the hotel, you will be charged on the day of booking.
Prepaid Rate Reservations
Full prepayment will be taken at the time of booking and is non-refundable in the event of cancellation.
No-Show Policy
You may amend or cancel your booking up to 72 hours prior to arrival and a full refund will be issued upon cancellation. In the case of a no show or a cancellation inside 72 hours, the total price of the reservation will not be refunded.
Terms of Use and Privacy
DISCLAIMER
The information in this website is general in nature only. Although the information in this website is believed to be accurate, no liability (whether as a result of negligence or otherwise) is accepted for any loss of any kind that may arise from actions based on the contents of this website.
PRICES (if applicable)
This website might contain price information. The price advertised may not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand, we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed. So if you purchase on this website, you will always be charged the equivalent in New Zealand dollars at the bank exchange rate of the day.
Security of your Personal Information
Te Weheka Hotel (THC Hotels & Resorts) strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained below.
Use of Cookies
To ensure we are publishing content customers need and want, Te Weheka Hotel collects aggregated site-visitation statistics using cookies. We do not track individuals' use of the site.
When someone visits the site, a cookie is placed on the customer’s device (if the customer accepts cookies) or is read if the customer has visited the site previously.
This technology tells us how many visitors clicked on key elements on a web page. We do not use this technology to access your personally identifiable information on Te Weheka Hotel; it is only used to compile aggregated statistics about Te Weheka Hotel Website usage. We do not share tracking information outside of Te Weheka Hotel.
Te Weheka Hotel also uses cookies in connection with the use of your account on the Te Weheka Hotel Website as explained above.
If you choose to not have your browser accept cookies from the Te Weheka Hotel Web site, you will be able to view the text on the screens, however you will not experience a personalised visit nor will you be able to subscribe to the service offerings on the site.
Te Weheka Hotel Statement of Privacy
Te Weheka Hotel are committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience. You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations. Please read the complete Te Weheka Hotel privacy statement.
Your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are asked to register before ordering e-mail newsletters, joining a limited-access premium site, or when purchasing. Personal information collected is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.
For example: If you choose to make a purchase, we will request personal information such as: name, address, telephone number, credit card number and shipping information.
If you ever want to review or update your profile, simply visit the Specific area and edit your personal information.
Use of your Personal Information
We use your personal information for four primary purposes:
- To make the site easier for you to use by not making you enter your personal information more than once.
- To help you quickly find services or information on this web.
- To help us create and deliver content most relevant to you.
- To alert you to special offers, updated information and other new services from Te Weheka Hotel.
We occasionally hire other companies to provide limited services on our behalf. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Te Weheka Hotel will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Te Weheka Hotel or the site; (b) protect and defend the rights or property of Te Weheka Hotel and its family of Web sites, and, (c) act in urgent circumstances to protect the personal safety of users of Te Weheka Hotel , its Websites, or the public.
Control of your Personal Information
When you register, or otherwise give us personal information, Te Weheka Hotel will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.
Te Weheka Hotel may send out periodic e-mails informing you of technical service issues related to our product. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.
Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current. You can:
- View and edit personal information you have already given us.
- Subscribe or cancel subscriptions to newsletters about our services and products.